Trademaster personnel I had contact with were professional, technically competent and courteous. I compared products and services, and Trademaster gave me the best value.
These guys are amazing. I hired them to replace my furnace after getting a few other quotes, and they were the lowest by about $300. They also let me know that Washington Gas would give me a $300 rebate, which no other HVAC contractor mentioned, and even filled out the paperwork for me. I didn't feel like the salesperson was trying to sell me anything extra and I even got a better brand furnace (Trane) than your typical builder quality furnace. The install was quick and everyone spoke English, which I only mention because I tend to ask a lot of questions. Trademasters sent a QC inspector the following week, who caught a small mistake in the installation and fixed it immediately. He also replaced one of my breakers with a 15A breaker, which was needed because City of Alexandria codes don't allow for 20A breakers any more for my size furnace. They even mailed me some cookies afterwards! Ridiculously good company.
I contacted Trademasters for my toilet repair and they immediately put me on the calendar for the next day. Phil came to my condo and was able to fix he problem without issue. He was extremely professional and wonderful to work with on this issue. I’ve been a customer for 20 years and will continue to work with this company. Excellent experience!
Everyone I dealt with, from the office personnel to Gabriel, Ben, and all of the installers of our 3 furnaces, was extremely professional and pleasant. I promise you will be very happy to have them perform any work you may need.
Very impressed with Trademasters. They came up with a great solution to a challenging problem with upstairs cooling. Pleasant experience from first contact to installation of a mini split. Highly recommend these professionals.
We have been Trademasters customers for over 30 years. Excellent customer service, reasonably priced, responsive, outstanding in every way. Highly recommend them for all you HVAC and plumbing needs.
Trademasters was prompt, professional, and courteous. I am very pleased with both my recent HVAC repair and an emergency plumbing issue. I highly recommend Trademasters for service.
The folks at Trademasters are competent, friendly, and timely. They’ve installed our water heater, a new furnace, and most recently a new AC. I recommend them highly as a service you can trust.
W
Wilson Hurley
Lockport Pl, Lorton
Very thorough proposal process. Installation was in time and fast. Installers gave good “debrief” after installation and did a great job cleaning up. Follow-up about permit process and fall/spring check-up was fast. Excellent service!
Trademasters installed a new Daikin Fit at my home! 10/10 service. I spent months researching local providers and could not be happier with my decision. You’ve earned a life long customer!
