Trademasters installed a new Daikin Fit at my home! 10/10 service. I spent months researching local providers and could not be happier with my decision. You’ve earned a life long customer!
Trademasters was prompt, professional, and courteous. I am very pleased with both my recent HVAC repair and an emergency plumbing issue. I highly recommend Trademasters for service.
These guys are amazing. I hired them to replace my furnace after getting a few other quotes, and they were the lowest by about $300. They also let me know that Washington Gas would give me a $300 rebate, which no other HVAC contractor mentioned, and even filled out the paperwork for me. I didn't feel like the salesperson was trying to sell me anything extra and I even got a better brand furnace (Trane) than your typical builder quality furnace. The install was quick and everyone spoke English, which I only mention because I tend to ask a lot of questions. Trademasters sent a QC inspector the following week, who caught a small mistake in the installation and fixed it immediately. He also replaced one of my breakers with a 15A breaker, which was needed because City of Alexandria codes don't allow for 20A breakers any more for my size furnace. They even mailed me some cookies afterwards! Ridiculously good company.
Very thorough proposal process. Installation was in time and fast. Installers gave good “debrief” after installation and did a great job cleaning up. Follow-up about permit process and fall/spring check-up was fast. Excellent service!
We have been Trademasters customers for over 30 years. Excellent customer service, reasonably priced, responsive, outstanding in every way. Highly recommend them for all you HVAC and plumbing needs.
I contacted Trademasters for my toilet repair and they immediately put me on the calendar for the next day. Phil came to my condo and was able to fix he problem without issue. He was extremely professional and wonderful to work with on this issue. I’ve been a customer for 20 years and will continue to work with this company. Excellent experience!
Everyone I dealt with, from the office personnel to Gabriel, Ben, and all of the installers of our 3 furnaces, was extremely professional and pleasant. I promise you will be very happy to have them perform any work you may need.
I am happy to write a positive review for the company that installed my new AC unit. From the initial consultation to the final installation, the team was professional, knowledgeable, and courteous. The sales representative who visited my home was patient and helpful in explaining the different options available, and he helped me choose the right size and model of AC unit for my home. The installation team arrived on time and worked efficiently to install the unit, ensuring that it was properly installed and running smoothly before they left. Overall, I am very impressed with the company's service and would highly recommend them to anyone looking for a new AC unit installation. Thank you for a job well done!
Do not waste your time going anywhere else. If you need a repair or replacement done in your home and want folks who truly care about fixing the issue at hand without selling you into unnecessary nonsense - this is the company. I am floored by everyone that helped out, from Jamie & Ashley who were understanding, friendly, and quick with quotes, to Devon & Phil who were beyond incredibly knowledgeable and helpful. Not only did they diagnose and fix the issue, but they also gave super helpful tips for maintenance. They actually care and that is really rare to find nowadays. I feel relieved and secure that I can go to Trademasters in the future knowing I will 100% be getting the best service done by the best people in the entire area. So incredibly thankful for you guys thank you again!!!
Trademasters is master of their trade in every respect . They cater to their customer’s needs from the initial phone call through setup, installation, payment and follow up . Everything is friendly professionalism. I’d do it again. I’d recommend them without reservations.
