Trademasters was prompt, professional, and courteous. I am very pleased with both my recent HVAC repair and an emergency plumbing issue. I highly recommend Trademasters for service.
We have been Trademasters customers for over 30 years. Excellent customer service, reasonably priced, responsive, outstanding in every way. Highly recommend them for all you HVAC and plumbing needs.
I've had a number of things done at my home in the past month and Trademasters has been a great partner in ensuring that everything is done right. Sandy, Ashley and everyone in the scheduling team has been great in ensuring that the appointments are scheduled right away, including last minute scheduling changes. Trademasters is also very transparent about the pricing. The cost is reasonable and actually lower than the other contractors I've worked with in the past. In my experience, having the service plan has been great and helped lower the total cost of the work that was done.
Very thorough proposal process. Installation was in time and fast. Installers gave good “debrief” after installation and did a great job cleaning up. Follow-up about permit process and fall/spring check-up was fast. Excellent service!
Do not waste your time going anywhere else. If you need a repair or replacement done in your home and want folks who truly care about fixing the issue at hand without selling you into unnecessary nonsense - this is the company. I am floored by everyone that helped out, from Jamie & Ashley who were understanding, friendly, and quick with quotes, to Devon & Phil who were beyond incredibly knowledgeable and helpful. Not only did they diagnose and fix the issue, but they also gave super helpful tips for maintenance. They actually care and that is really rare to find nowadays. I feel relieved and secure that I can go to Trademasters in the future knowing I will 100% be getting the best service done by the best people in the entire area. So incredibly thankful for you guys thank you again!!!
Trademaster personnel I had contact with were professional, technically competent and courteous. I compared products and services, and Trademaster gave me the best value.
Everyone I dealt with, from the office personnel to Gabriel, Ben, and all of the installers of our 3 furnaces, was extremely professional and pleasant. I promise you will be very happy to have them perform any work you may need.
Trademasters is a great company. I have dealt with them for HVAC needs over the last couple of years. I can't speak highly enough about them. In particular, Shane who was fantastic in helping us pick our new system.
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Ryan Dobbs
800 K St NW Front 100, Washington
These guys are amazing. I hired them to replace my furnace after getting a few other quotes, and they were the lowest by about $300. They also let me know that Washington Gas would give me a $300 rebate, which no other HVAC contractor mentioned, and even filled out the paperwork for me. I didn't feel like the salesperson was trying to sell me anything extra and I even got a better brand furnace (Trane) than your typical builder quality furnace. The install was quick and everyone spoke English, which I only mention because I tend to ask a lot of questions. Trademasters sent a QC inspector the following week, who caught a small mistake in the installation and fixed it immediately. He also replaced one of my breakers with a 15A breaker, which was needed because City of Alexandria codes don't allow for 20A breakers any more for my size furnace. They even mailed me some cookies afterwards! Ridiculously good company.
Very impressed with Trademasters. They came up with a great solution to a challenging problem with upstairs cooling. Pleasant experience from first contact to installation of a mini split. Highly recommend these professionals.
