I've had a number of things done at my home in the past month and Trademasters has been a great partner in ensuring that everything is done right. Sandy, Ashley and everyone in the scheduling team has been great in ensuring that the appointments are scheduled right away, including last minute scheduling changes. Trademasters is also very transparent about the pricing. The cost is reasonable and actually lower than the other contractors I've worked with in the past. In my experience, having the service plan has been great and helped lower the total cost of the work that was done.
Very happy with the team at Trademasters. My HVAC went out during the middle of a heat wave, and they were all super helpful, knowledgeable and fast from beginning to end in installing a new system. A few people in my building recommended Trademasters to me, and I would definitely recommend them to others too!
Everyone I dealt with, from the office personnel to Gabriel, Ben, and all of the installers of our 3 furnaces, was extremely professional and pleasant. I promise you will be very happy to have them perform any work you may need.
Very impressed with Trademasters. They came up with a great solution to a challenging problem with upstairs cooling. Pleasant experience from first contact to installation of a mini split. Highly recommend these professionals.
Trademaster personnel I had contact with were professional, technically competent and courteous. I compared products and services, and Trademaster gave me the best value.
We have been Trademasters customers for over 30 years. Excellent customer service, reasonably priced, responsive, outstanding in every way. Highly recommend them for all you HVAC and plumbing needs.
I am happy to write a positive review for the company that installed my new AC unit. From the initial consultation to the final installation, the team was professional, knowledgeable, and courteous. The sales representative who visited my home was patient and helpful in explaining the different options available, and he helped me choose the right size and model of AC unit for my home. The installation team arrived on time and worked efficiently to install the unit, ensuring that it was properly installed and running smoothly before they left. Overall, I am very impressed with the company's service and would highly recommend them to anyone looking for a new AC unit installation. Thank you for a job well done!
Very thorough proposal process. Installation was in time and fast. Installers gave good “debrief” after installation and did a great job cleaning up. Follow-up about permit process and fall/spring check-up was fast. Excellent service!
Trademasters is master of their trade in every respect . They cater to their customer’s needs from the initial phone call through setup, installation, payment and follow up . Everything is friendly professionalism. I’d do it again. I’d recommend them without reservations.
These guys are amazing. I hired them to replace my furnace after getting a few other quotes, and they were the lowest by about $300. They also let me know that Washington Gas would give me a $300 rebate, which no other HVAC contractor mentioned, and even filled out the paperwork for me. I didn't feel like the salesperson was trying to sell me anything extra and I even got a better brand furnace (Trane) than your typical builder quality furnace. The install was quick and everyone spoke English, which I only mention because I tend to ask a lot of questions. Trademasters sent a QC inspector the following week, who caught a small mistake in the installation and fixed it immediately. He also replaced one of my breakers with a 15A breaker, which was needed because City of Alexandria codes don't allow for 20A breakers any more for my size furnace. They even mailed me some cookies afterwards! Ridiculously good company.
