Reviews From Our Customers
We value our customers, and their satisfaction is our highest priority. We work hard to provide the very best service in the industry, and are thankful for the feedback our customers have given us over the years.
Send Us Feedback
We value your opinion. Let us know what we’re doing right and how we can improve.
Rebecca Banks
1711040905
Why Choose Trademasters?? My (26) year old furnace needed to be serviced, so after positive reviews I called Trademasters Service, Lorton, VA. From the first call to the office to schedule an appointment, I spoke with Jamie who was a pleasure to speak to. Gabriel came the same week to service my furnace. He was pleasant and knowledgeable about his review and explained everything to me. Once I made a decision to replace the furnace, Shane came within days to discuss replacement unit. I chose a Trane Furnace. Shane explained the different features with the units. He did not try to upsell and not pushy. Very knowledgeable. The Furnace replacement was installed by Technicians, Abisai and Erick. They worked efficiently, explained process and cleaned up afterwards. After installation, Trademasters scheduled an “installation checkup” with Ben, Quality Control Manager; checks unit is working to its full capacity and to do any tweaking if necessary and answer questions. I was impressed with this followup service. I highly recommend Trademasters service. They definitely earn a 5-star rating.
Donna Geren
1709156760
We have been Trademasters customers for over 30 years. Excellent customer service, reasonably priced, responsive, outstanding in every way. Highly recommend them for all you HVAC and plumbing needs.
Laura
1706047351
Do not waste your time going anywhere else. If you need a repair or replacement done in your home and want folks who truly care about fixing the issue at hand without selling you into unnecessary nonsense - this is the company. I am floored by everyone that helped out, from Jamie & Ashley who were understanding, friendly, and quick with quotes, to Devon & Phil who were beyond incredibly knowledgeable and helpful. Not only did they diagnose and fix the issue, but they also gave super helpful tips for maintenance. They actually care and that is really rare to find nowadays. I feel relieved and secure that I can go to Trademasters in the future knowing I will 100% be getting the best service done by the best people in the entire area. So incredibly thankful for you guys thank you again!!!
Charlie H.
1702130151
Trademasters installed a new Daikin Fit at my home! 10/10 service. I spent months researching local providers and could not be happier with my decision. You’ve earned a life long customer!
Lynn Schutt
1702077792
Everyone I dealt with from the office personnel to Gabriel, Ben and all of the installers of our 3 furnaces were extremely professional and pleasantI promise you will be very happy to have them perform any work you nay needThey are an awesome "how a small business should be run" small businessThank You
Lynn Schutt
1701382243
Everyone I dealt with from the office personnel to Gabriel, Ben and all of the installers of our 3 furnaces were extremely professional and pleasantI promise you will be very happy to have them perform any work you nay need
Lynne GarveyHodge
1700574262
Pedro and Ashley were excellent!Pedro's skills in repairing and finding the correct parts to repair an aging HVAC system were amazing - as were his interpersonal/customer service skills! A delightful gentleman!Ashley's response time & updates were ever so helpful in the 31 days I was without heat this autumn. A kind & patient CSR, indeed!Both folks need a raise! :-)Have a Blessed Thanksgiving! 🙂
Regina Freed
1697745549
Trademasters is master of their trade in every respect . They cater to their customer’s needs from the initial phone call through setup, installation, payment and follow up . Everything is friendly professionalism. I’d do it again. I’d recommend them without reservations.
Christine cooper
1690488517
Very impressed with Trademasters. They came up with a great solution to a challenging problem with upstairs cooling. Pleasant experience from first contact to installation of a mini split. Highly recommend these professionals.
terry ilagan
1690465325
I've had a number of things done at my home in the past month and Trademasters has been a great partner in ensuring that everything is done right. Sandy, Ashley and everyone in the scheduling team has been great in ensuring that the appointments are scheduled right away, including last minute scheduling changes. The HVAC staff who came in to fix my A/C unit is very knowledgeable. The work was done right away.Edward, the plumber who came in to help replace my toilet and sink faucet is especially notable. He is very professional, knowledgeable, and patient. Everything about Edward's work was exceptional. He made sure to wear shoe floor protectors and kept the work area clean. He provided great advice on replacement toilets and provided us with options on how we would like to proceed with the work. He was very transparent and provided us with before and after photos of the work.Edward is very customer-oriented and made sure that the job is done even when the toilet that we ordered online arrived cracked. He helped us pick a replacement toilet at Home Depot even though it meant that his work day will be longer. He provided us with advice on how to prolong the life of the fixtures that were installed. We'll make sure to ask for Edward if we need additional work to be done in the future.Trademasters is also very transparent about the pricing. The cost is reasonable and actually lower than the other contractors I've worked with in the past. In my experience, having the service plan has been great and helped lower the total cost of the work that was done.
Carlin Haidinger
1689362110
Very happy with the team at Trademasters. My HVAC went out during the middle of a heat wave, and they were all super helpful, knowledgeable and fast from beginning to end in installing a new system. A few people in my building recommended Trademasters to me, and I would definitely recommend them to others too!
Brett Thompson
1687611512
These guys are amazing. I hired them to replace my furnace after getting a few other quotes, and they were the lowest by about $300. They also let me know that Washington Gas would give me a $300 rebate, which no other HVAC contractor mentioned, and even filled out the paperwork for me.I didn't feel like the salesperson was trying to sell me anything extra and I even got a better brand furnace (Trane) than your typical builder quality furnace.The install was quick and everyone spoke English, which I only mention because I tend to ask a lot of questions. Trademasters sent a QC inspector the following week, who caught a small mistake in the installation and fixed it immediately. He also replaced one of my breakers with a 15A breaker, which was needed because City of Alexandria codes don't allow for 20A breakers any more for my size furnace. They even mailed me some cookies afterwards! Ridiculously good company.
Marjorie Strayer Prindle
1687272725
Very thorough proposal process. Installation was in time and fast. Installers gave good “debrief” after installation and did a great job cleaning up. Follow-up about permit process and fall/spring check-up was fast. Excellent service!
Sarah Roberts
1685019206
I contacted Trademasters for my toilet repair and they immediately put me on the calendar for the next day. Phil came to my condo and was able to fix he problem without issue. He was extremely professional and wonderful to work with on this issue. I’ve been a customer for 20 years and will continue to work with this company. Excellent experience!
M C
1683913968
What a good experience this was! Shane was responsive, clear, and prompt. The installation crew was friendly, efficient, and very easy to talk to. They seemed proud of their work and eager to explain it. They worked for 6.5 hours without a break and cleaned up well. We went from initial inquiry to system installed in about 10 days and had it not been for our schedule, it could have been sooner.
Irina E.
1683601545
I am happy to write a positive review for the company that installed my new AC unit. From the initial consultation to the final installation, the team was professional, knowledgeable, and courteous.The sales representative who visited my home was patient and helpful in explaining the different options available, and he helped me choose the right size and model of AC unit for my home. The installation team arrived on time and worked efficiently to install the unit, ensuring that it was properly installed and running smoothly before they left.Overall, I am very impressed with the company's service and would highly recommend them to anyone looking for a new AC unit installation. Thank you for a job well done!
Laura Stolarz
1673465922
They had the most competitive price for the best unit, but the thing that sets them apart is the attention to detail and pride in their work. They created a custom wood box to mount the HVAC unit and had the best readings after installation. I was incredibly impressed with their work and can honestly say I’m looking forward to having them install a new unit upstairs, as well, once that in fails. This is truly a local company that cares about their community.
Jared Smith
1672528129
Trademasters was prompt, professional, and courteous. I am very pleased with both my recent HVAC repair and an emergency plumbing issue. I highly recommend Trademasters for service.
Karen Lindsey
1672337766
Shane was fantastic to work with. He was recommended by several neighbors and we are thrilled with our choice to work with both him and Trademasters at large. All work was completed on schedule and the crew was extremely professional.
Chris Ward
1672332274
Trade Masters gave me a great deal on a new HVAC system. They were professional, responsive and always on time. When there was an issue after the initial installation, they were here to address it in a couple of hours. This is the kind of company that you want to do business with.
shelly Garrett
1672178444
I call Trademasters for everything to do with heating, air conditioning and plumbing. They installed my hot water heater and Ben, Pedro and Tyler were very professional, friendly and informative. I've had various technicians service my A/C and heat. They check up after the appointment to make sure I'm still good and satisfied. The schedulers are super friendly and helpful. I highly recommend Trademasters for all A/C, heating and plumbing needs!!
Cory Graves
1661467303
My business had one of those nightmare weeks when everything went wrong with our mechanical systems. It began with a 200 Amp panel box failing resulting in the loss of power in one of our Suites. The property managements electrician believed that the HVAC caused the panel to fail, but I asked Trademasters for a second opinion. They were able to diagnose the issue and saved us a lot of money and critical time by properly diagnosing the problem. A few days later the roof mounted HVAC unit on another of our Suites stopped working. Again, Trademasters quickly came over and were able to immediately diagnose and fix the problem. Trademasters is an exceptional organization full of true professionals from the owner, to the techs, and all of the staff. This a very good and trustworthy company that I highly recommend.
Jason Mori
1660236861
David and Connor arrived on time and prepared to go to work a little after 7am. They dismantled the old system and carefully preserved the old refrigerant. They installed the new system, carefully checking as they went along. Once installed, the tested the total system for correct operation. They thoroughly cleaned up all their debris. The work was completed and fully operating when they left at 12:30pm.
Jacob L
1658682622
Trademasters is its namesake.I needed to replace an HVAC system that was 30+ years old and had requested estimates from three difference companies. Trademasters made it an easy decision upfront and constantly reinforced that it was a good decision to go with them.Everyone that I interacted with from this company was on-time, professional, and intelligent about their subject matter. Shane, who did the initial visit for inspection to prepare an estimate, was prompt with both his arrival and with his promised delivery of the proposal itself; it was in my inbox the next morning. I made clear to Shane that one of my main goals was efficiency, and he gave me a proposal that addressed that goal. It was extremely competitive in terms of efficiency as well as cost. The proposal was for a Daikin Fit heat pump with gas backup and a Daikin One thermostat. (As far as I can tell, Trademasters is the *only* company in the area that installs Daikin.) Shane was available via email and phone to eagerly and happily took the time to address questions I had about the proposed furnace as well as the type of refrigerant being used.When it turned out that the needed equipment would take a few days to arrive from the manufacturer, Trademasters provided, at no cost to me, a portable a/c unit I could use to keep cool as spring gave way to summer; thank you to Josh for on-time delivery and setup of the unit.The level of detail the crew shows was exemplified in when they inspected the equipment after it arrived from the manufacturer. Rather than receive the equipment and load it up right away, they checked it over and identified damage from shipping that could have compromised the internal components. They were able to get the manufacturer to expedite a new part and communicated the issue to me so I knew and understood what was happening.Another aspect that I caught my attention was an offhand comment during the pre-installation visit from Ben. Aside from writing down accurate measurements and well-thought-out plan of approach for the day of installation, he mentioned in the course of conversation a tidbit that he had learned while listening to an HVAC podcast. Yes, an HVAC podcast. I had no idea such a thing existed, but it signaled to me that Ben was continuing to expand and refresh his knowledge about his field of expertise. Just as you would prefer to go under the knife of a surgeon who is up-to-date on knowledge about a procedure you're undergoing, it makes sense to want to hire HVAC professionals who continue to develop their knowledge of a field that continues to evolve.On the big day. David and Connor were prompt, just like everyone else, and they set right to work. While I stayed out of their way, there were very friendly when answering questions I had while observing the process. Even Ben made a brief appearance to check in and observe that things were going smoothly. Ultimately, they made quick work of the installation, wrapping up before 3PM!Finally, I would be remiss without mentioning Jamie. Though I only ever interacted with her via email and phone, she was the New Systems Manager that orchestrated the whole experience and maintained communication with me throughout. Thank you, Jamie, and thank you to everyone else I've mentioned here and to the folks who I may not know but who had a hand in making this possible.When first viewing the website for Trademasters, it's apparent that they do a lot of commercial HVAC work, and I'm of the opinion that the professionalism and quality necessary to make it in the commercial realm has a positive impact on the experience they provide when it comes to residential HVAC.This was a lot of words to convey why I rated Trademasters the way I did, but I feel it serves to underscore my original point.Trademasters is its namesake.
Steven B
1657233923
Had a minor flood in my kitchen due to a busted faucet. Phil came out and quoted me a fair price. To give you an idea this was 50% of what another company had quoted me. I needed to have the faucet installed and a pipe rerouted. Phil took care of it in no time flat, told me everything he was doing, and adjusted my home water pressure so I wouldn’t have further issues. Phil is a really good guy and a very good plumber.
Andrew McMahon
1654108453
With a 20+ years old AC, I knew I needed a new one. I found Trademasters through NextDoor, where several neighbors recommended them to me. I chose them after meeting with more HVAC salespeople than I'd care to admit...I'm very happy we chose Trademasters. Their customer service is top notch and the installers did an amazing job.
Andrew McMahon
1654088077
With a 20+ years old AC, I knew I needed a new one. I found Trademasters through NextDoor, where several neighbors recommended them to me. I chose them after meeting with more HVAC salespeople than I'd care to admit...I'm very happy we chose Trademasters. Their customer service is top notch and the installers did an amazing job.
Gary Robinette
1653733295
I have been using Trademasters for several years to do my HVAC maintenance and a condominium required furnace inspection. They have been very upfront about any repairs that have been required and don't automatically push replacing your system. They have always timely when you make an appointment. To flush this out a bit more, I had them replace my entire system because I wanted an up to date and more efficient system. The crew that did the installation was knowledgeable and professional and did a very neat job. Unfortunately the new compressor had a leak because of faulty manufacture. But when there are problems this is when a company shows its true colors. Jamie got right on it to get a replacement compressor delivered and they sent a crew out the next week to install it. Again the second crew was professional and did exceptional work. I would not hesitate to recommend their services to anyone who cares to ask.
Gilbert Miekina
1651524110
I was absolutely satisfied with Trademasters installation of our split system Daikin unit from start to finish. The sales rep responded to my call promptly, came to review the job, and reviewed the project thoroughly. Installation was very smooth and the techs were very professional and courteous. Good clean up as well. I would definitely recommend the company.
mary ettner
1651239870
I was very pleased with the efficiency and professionalism of the team that was sent to replace my old A/C system and install the new system and thermostat. They were polite and kept me apprised of the status of the install. Top notch work. Thank you
Eva Karlsson
1651075155
We were moving our office, and needed an inspection of all our HVAC equipment. Sarah made sure to fit us in, in spite of short notice. Extremely helpful and very nice service technician.All my interactions have always been courteous with great service and quality work, I highly recommend Trademasters.
Tracey Serle
1647697899
I have used Trademasters for all of my plumbing and HVAC needs for years. They are honest, thorough, and professional and I have never had an unpleasant experience.
Zach G
1644263523
Phil was great, quickly diagnosed and fixed a low flow faucet for a very reasonable price. He also walked me through some basic plumbing maintenance I could do on my own, as a new homeowner I appreciated the education.
Gary Robinette
1637234979
I have been using Trademaster's for several years to do my HVAC maintenance and a condominium required furnace inspection. They have been very upfront about any repairs that have been required and don't automatically push replacing your system. They have always timely when you make an appointment. Their technicians have always been courteous, wearing masks and little shoe coverings so they don't track dirt into your place. I have found their price point to be reasonable. I highly recommend them for HVAC work.
Jamie Battles
1634301372
My kitchen sink was taking very long to drain. Phil and Devon were the Plumbers that came to my home and they were so personable. Their work ethic was fantastic and you can tell they care about the work they do. The customer service was also amazing. I spoke to Sarah and Ashley from their office and they were very polite and helpful. Very impressed with TradeMasters!
Tino Dai
1631842132
The people at Trademasters came to install a new AC unit after the old one didn't produce any cold air anymore. They were professional, well mannered, and kept me informed about what they were doing. One thing that impressed me was a master HVAC person overseeing the entire operation. This gave me piece of mind that the job was being done correctly. Finally, their prices were several hundred dollars less than their competitors. I am very happy with my new AC unit and will be using them for all of my future AC needs
Steve Bachmann
1630276806
Of course our AC died on the hottest day of the year. Trademasters got a technician out the same day. Bad news ... needed a new outdoor unit. It took a couple of days to get the unit installed, but I'm a very happy repeat Trademasters customer. They show up when they say the will, do the work they promise, at a very good price. Plus they are really nice folks to work with. I HIGHLY recommend them for all your HVAC needs.
Missyann Holmes
1629656585
From the decision making meeting to the delivery and installation all went along very well. We had questions concerning the system and another Tech came out and further instructed us on what to notice, see and do! Thanks for the exemplary service.
Tracey M
1629586697
My HVAC of 23 years kicked the bucket. I received four proposals to replace my system. Trademasters Service gave me a fair proposal and blew the competition out of the water hence, it was an easy decision for me on who to hire. On the day of my installation, the crew showed up early and on time. They worked really hard and did a fabulous job. When the job was complete, they showed me everything that was done and made sure that if I had any questions at all, they were answered. The crew cleaned up and I was left to enjoy my new HVAC system. I would not hesitate to recommend Trademasters to anyone and I would hire them again in a heartbeat.
Carol Welcher
1629548688
Excellent quality. Thorough and professional service.
Barbara Page
1629377872
Needed new AC system because of the freon availability. Was going to do so during COVID last summer but had to wait. Meanwhile raccoons got into our attic Heat Pump system that we were also going to replace.Trademasters did both at the same time including getting AC up and running during our first hot spell this summer. Working with manufacturers to get the equipment/parts needed. The men were lovely.They just did the job. Would reccomend them anytime.
Scott Arthur
1625141243
Great company and amazing service ... Shane Allen has been a delight to work with on my HVAC replacement and secured my business for life. Thanks Shane you are an ALL STAR !!
Erik Monsen
1623868054
Trademasters has proven to be a highly reputable contractor to handle all our home's needs. Timely and efficient, we appreciate their honesty and responsiveness to our needs. Two thumbs up!
Dara Smith
1623508540
We had a fantastic experience with Trademasters installing a ductless 1-room hvac system in our basement. They were extremely responsive and helpful, explained everything, charged a reasonable price, and gave us exactly what we were looking for. Great service, great product, great value.
Jude Barnes
1620673416
Trademasters is simply the best hvac contractor around. Very professional technicians. Have installed both upstairs and downstairs units in my home and I am more than pleased. I’m so glad I found them! Plus the office staff is very friendly and accommodating.
Jackie Huelbig
1620163404
Trademasters are hands down the best HVAC company I have ever worked with. They answer their phones and all techs are extremely professional. Their pricing is also very completive and affordable.After years of working with other companies I am so happy I found Trademasters Service, Inc and I plan to be a customer for life.
Phillip Gottfried
1619038389
Trademasters inspected our water heater & A/C as required by our Condo HOA. The tech was friendly, professional and showed up on time. The fee for their service was fear and reasonable. We decided to obtain their annual service contract for our Heating and A/C.
George Hyder
1618322974
We have used Trademasters for almost 25 years. Their service is excellent and timely. We have never had a problem requesting emergency service. They are always accommodating. We recently contracted with Trademasters for a new furnace, air conditioner and hot water tank. All three jobs were done on time on the day they were scheduled. They were in and out in a few hours. There have been no followup issues. A job well done by the Trademasters staff.
Jarrett Haring
1614698684
Being in the commercial real estate industry for the past decade, I have worked with countless contractors. When it came time to evaluate overhauling my residential HVAC system and water heater, I received a few quotes from vendors and was then referred to Trademasters. I instantly felt confident with this vendor from the onset while meeting Shane for over 2 hours for the initial site visit. After several subsequent calls, given the project's scope and financial investment, we released Trademasters and could not be more satisfied. I was overly impressed by the prompt communication by Tabatha and the team at the main office from pulling the permit, scheduling around inclement weather and meticulous record-keeping of all necessary documentation.Further, I was blown away by the attention to detail, work ethic and ability to quickly problem-solve the day of the installation performed by Chris P., Chris F. and of course, Phil. They truly went above and beyond. I can genuinely state that I will be referring Trademasters to clients & friends and cannot wait to get them on board for my commercial projects!
Jill Vlasic, Rph, Realtor
1613261031
Freddy and Ben were fantastic! Great service, reliable and did a great job. Would use trade masters again!! Thank you!
Katie Allen
1612980899
Trademasters was quick to provide a quote for a replacement HVAC unit. Price was responsible with no "hidden" costs. They were sure to include and explain the little things that really make a difference that we would not have even though of as a homeowner. Things that seem “small” but are worth it such as a trap we can see and clean, a drip pan sensor and float sensor to detect leaks and clogged lines to prevent water damage to our house, and a new equipment pad and risers for the outdoor unit. Really appreciated the honesty and transparency of the quote. They additionally provided great information for us to decide on the type of replacement unit we wanted/needed. They answered any questions we had promptly and thoroughly. When the two technicians arrived on site they were on time, professional, and incredibly knowledgeable. They wore face masks (COVID), shoe covers, and laid down a drop cloth from the front door to the indoor unit to protect the house during their work and trips inside and out. They were impeccable when they cleaned up their work inside and out. They were extremely professional, hard working and efficient during their time here. The orientation of the new unit, explanation of the initial startup, testing of the unit and all the details of the work completed were above standard. Trademasters really goes above and beyond from start to finish.
Anna Henderson
1610576127
Trademasters was quick and professional and worked for a fair price. We would definitely reccommend.
Chris (sirc)
1609262577
Our technician was excellent at explaining what was wrong with our hot water heater and what needed to be done to repair it. He took full precautions with regard to the pandemic, and I was just very impressed and assured by his professionalism.I will use Trademasters again.
James Wang
1608150840
Trademasters did a great job on our home full HAVC/heating replacement, I called Shane, and we recently had our HVAC unit replaced by this company and the quality of work was excellent! Also, the staff worked with a high level of professionalism. So far doing great with no issues.
Benjamin Johnson
1607613697
Excellent customer service! Had a heat pump installed and all work was done on schedule. Fair price with no problems afterwards. Will use them again.
Ada O
1603322913
I decided to go with Trademasters to replace my HVAC system after receiving a reasonable quote with no upselling. The service techs were punctual, professional, and proficient with the replacement and repairs. I will definitely consider using Trademasters for my future service/repair needs.
edward haugland
1602537310
Trademasters did a great job on our first full HAVC/heating replacement, so we called Shane, and did it for our 2nd zone of two. So far doing great on first install over five years no issues, and second just a month ago.
Rob K
1598549371
I'm giving Trademasters five stars thanks to the five-star service we received. We recently had our ancient (and dead) HVAC unit replaced by this company and the quality of work was excellent! Also, the staff worked with a high level of professionalism.From our initial estimate meeting with Shane, I was very comfortable with his knowledge and was confident that they could do the job, which wasn't and easy one due to the age of our previous unit and the orientation of it. Shane gave a competitive quote and we decided on Trademasters largely due to his understanding of the situation and his experience.The staff worked from 7 am to 4 pm. It was an all-day job, but they got the work done earlier than previously estimated. Safety precautions were definitely taken and the technicians kept their masks on for the duration of the work, which alleviated any concerns. Once that air conditioning kicked it, relief was granted! Payment was easy as well and the office staff did a great job coordinating everything.Awesome service and highly recommended!
Bill Deiss
1598294890
Excellent service and technical expertise.
Lisa Pardon
1597862469
I highly recommend Trademasters, everyone that I have been in contact with have been very polite and very professional. I never felt like they are in super rush to get me off the phone or when they came to do the job. It's awesome to have a company that makes sure you have been taken care of with your satisfaction. Super company!!!
Tenicia
1595271537
A Saturday air conditioner emergency was the reason for the call. I am so grateful to the technician that came and helped me out. He was very professional and knowledgeable and resolved my problem quickly. I owe him a big thanks for getting my AC working before the 100 degree days started!
Linda Patterson
1595271182
I have worked with Trademasters through my job. Such great staff, wonderful techs and quality work! Grateful to have a local company that does so much to help the community! Thank you!
Scott Hatch
1595083231
We had our air conditioning go out unexpectedly on a weekend. I called first thing on a Saturday morning, and a technician came out later that same morning. He was able to get the system back working in the morning, but in the afternoon we heard a sound that indicated a further problem. We called and the technician came out again that same day, was able to do some additional diagnostics and determined that a bear in the motor had gone. While Trademasters was not able to fix it that day, they called first thing Monday morning and got a technician out to replace the motor. We have a regular service agreement and they only charged us for replacing the motor. I very much appreciate the expertise and professionalism of the technicians and prompt response from the support staff. I will definitely stay with Trademasters.
Jeremy Fretts
1594919238
Trademasters' staff worked diligently to diagnose and solve my problem. They took extra care to be sure they were pursuing the most cost effective fix, including a "second opinion" visit at no charge. The staff were pleasant and professional, and the price was fair.
SVC Films
1594847049
TradeMaster. From the first moment Shane Allen walked into my house and game me the estimate I know I can trust them. He Diddy push me to buy he did not called me to book his service instead he gave me space for me to think about it. Few days later after I spoke with my wife we decided to move forward with TradeMaster/Shane. Do you know how horrible is that during the summer you ac broke down! That’s exactly what happened to me. But after I booked the service they came next day and reemplace my units for a new one within 7 hours. Those people now how to get the job done professionally, fast and clean. Thank you so much for your amazing services and for faster response to my emails. You guys are the best. If you need this services don’t look no further I highly recommend it. Best,Sony,Owener of SVC FILMS, LLC
Amanda Wheeler
1594771673
Phil was amazing! Very experienced, taught me a lot. Fixed everything we asked for and provided lots of advice along the way. 5 star service!
Randy Brandt
1594320714
Our experience with Trademaster was a very welcome exceptional experience in replacing our HVAC system. We had contact with five representatives/technicians for the entire process. All were most professional in presenting the information we requested to the actual installation. With the average daily temperature reaching 90 degrees, the time for replacing our system was important. From the initial request for an estimate to the installation, Trademaster folks did it in a little less than three weeks. We certainly would recommend Tademaster Services to anyone needing HVAC or plumbing service
marianne garman
1592588388
I recently had two service calls on the same day: one to do the yearly checkup on the HVAC and another to replace 2 toilet levers. AJ and Devon were technically savvy, professional, helpful and courteous. The company is lucky to have such outstanding employees.
Colton Talley
1585081388
Trademasters provide courteous , professional, and timely service from day one. The sales representative was patient and ensured that appropriate technical experts answered all of my questions. Even when the inevitable technical challenges arose, Trademasters resolved the issues in a manner that was advantageous to me. I most highly recommend this company.
Jenn Rafael
1580837006
We love Trademasters! Whether it was for planned improvements, like a new AC unit before the start of summer, or same-day repairs when the furnace died during the coldest days this winter, Trademasters has been wonderful to work with. Pricing is reasonable, with no upselling. We recommend them to everyone.
Joseph Barta
1580231924
Excellent service from Trademasters and their outstanding technician Devon Houston. Devon showed up to install a new water heater but ended up dealing with the building’s issues that were complicating things. He did a fantastic job efficiently and professionally.
Molly Jenkins
1579646153
Gabriel was my technician and he was awesome. Very courteous, informative, and knowledgeable. He answered all my questions in layman's terms. The company was easy to deal with and gave me a courtesy call 10 minutes before my technician got there to let me know he was on his way. I highly recommend this company.
Melodie Syah
1579567305
This week, we had our hot water heater replaced by Trademasters. We are long time clients of this company and, after pricing different providers for this installation, we decided to have them accomplish the job. Devon was our technician and I was so impressed, I sent a message to the company! Devon was not only very capable and efficient, but just such a great guy! He went way above and beyond helping me to clear the area around the hot water heater location, was kind and thoughtful and just a joy to have about for the duration of a pretty complicated job. I highly recommend Trademasters after years of dealing with this company, and I certainly recommend Devon Houston as one of their best representatives! My sincere thanks for a job well done!! ?
Karen Randall
1574463962
We had a total of 5 estimates for replacement of a heat pump and air handler for our townhouse. We found a wide range of prices, as much as $800 between them. We chose Trademasters, which was in the middle of that range, in part because they installed a furnace/ a/c in another home for us and have done fall and springs checks since then. They had always been easy to work with and schedule. That system is still working well. We had the townhouse checked out when we purchased it. David was the technician. He did a great job, explained everything about the heat pump and air handler, what potential problems we might have and the new R-ratings for coolant. The hardware was very dated (1985 and 2004), so when it had problems later, we had Trademastesr prepare an estimate. The estimator, Shane, like David, gave us cogent and detailed information and explained what he thought our best choices were. Chris (crew leader), Stephen, and Luis did the installation. They called ahead, were on time (early, even), watched out that the muddy outside did not come inside, even put up with the rambunctious puppy with grace. They worked straight through until the work was done and the house was heated, just before the unusual very cold spell that occurred in November 2019. Kudos to all of them. We would fully recommend Trademasters.
Derek Archer
1506713529
Trademasters provides some of the best service for a reasonable rate I know. Usually, you can’t trust plumbers or HVAC technicians but these guys are the real deal and the owner Dave is the kind of guy you hope to have as a neighbor!
General: 800-644-6400
VA: 703-644-6400
MD: 301-493-0202
DC: 202-559-6212
7208 Lockport Pl, Lorton, VA 22079
Monday - Friday: 7:00 AM - 5:00 PM
Saturday & Sunday: 8:00 AM - 5:00 PM
24/7 EMERGENCY ANSWERING SERVICE
