Our Friends at the Gates of McLean,
As Fall approaches and brings cooler weather, now is the time to schedule your HOA-required Winter inspection and safety check. Whether you are a maintenance agreement client, or you purchase a one-time inspection, we want to help ensure that your system is running at full capacity and efficiency throughout the Fall and Winter months.
1. MAINTENANCE AGREEMENTS
Our custom maintenance agreement provides benefits and savings exclusively for the Gates of McLean residents. For $168 annually, you will receive two seasonal inspections per year, one in the Spring and one in the Fall.
- Spring inspection includes: a full checkup of the air handling indoor unit, the outdoor unit, a condensate line flush, installation of a new air filter, and additional cleaning if needed.
- Fall inspection includes: a full checkup of the water heater, air handling unit, a condensate line flush, installation of a new air filter, and additional cleaning if needed.
In addition, maintenance agreement clients will also receive priority dispatching, 24-hour emergency service, and a 15% discount on all plumbing, heating, and air conditioning repairs. If your existing agreement is up for renewal, you will receive an email reminder and mailed copy of your renewal invoice.
2. ONE-TIME MAINTENANCE INSPECTION
Trademasters offers a one-time maintenance inspection for just $118. This inspection includes a full checkup of your air handling unit, the water heater and the thermostat, and installation of a new air filter. The one-time inspection does not include the same discount benefits or priority dispatching as the maintenance agreement mentioned above.
3. SCHEDULING YOUR FALL INSPECTION
We will have our professional crew of experts working in two buildings each week on dates shown on the table below:
| BUILDING NUMBERS | DATES OF SERVICE |
|---|---|
| 1521 & 1600 | September 23 – 27 |
| 1530 & 1550 | September 30 – October 4 |
| 1591 & 1601 | October 7 – 11 |
| 1571 & 1581 | October 14 – 18 |
| 1570 & 1580 | October 21 – 25 |
4. PAYMENT OPTIONS
One-time inspections and maintenance agreements are paid in advance. To pay, call 703-644-6400 and provide your credit or debit card information before the scheduled inspection is performed. If prepayment has not been received, the full amount will be due at the time of service.
5. KEY RELEASES
We understand that it may be more convenient for you to have service performed while you’re away. If you are not going to be present for the inspection, please authorize a key release by going to http://www.gatesofmcleanresidents.com. For further instructions on how to authorize a key release, please contact your Gates of McLean management office at 703-506-0439. Once the key release authorization has been requested, please send us an email confirming the details to: csr@trademasters.com.
6. CERTIFICATE OF INSPECTION
For your convenience, Trademasters will provide the Certificate of Inspection to the Gates of McLean Property Management Office after the inspection has been completed. This applies to maintenance agreement clients and one-time maintenance inspections.
Thank you for choosing Trademasters. We appreciate your business, and we are committed to providing you with the highest level of customer satisfaction possible. Should you need service, have any questions, concerns or comments, please contact us at 703-644-6400 between 7:00 a.m. and 5:00 p.m. Monday through Friday so we can assist you as soon as possible. We look forward to serving you soon!