Lorton & Northern Virginia
Ductless Air Conditioning Repair
Our team’s priority is to be there when you need us, to keep your air conditioning running perfectly and your energy bills low.
Call (703) 644-6400
Trademasters review scores as of 10/10/22
We’re committed to the highest quality standards, and we’ll be there when you need us 24/7 for your air conditioning or any HVAC need.
Are you in need of a residential ductless or mini-split air conditioning repair service in Lorton or Northern Virginia? Trademasters has you covered with 24/7 on-call repair service for any ductless A/C emergency. Contact Trademasters today to schedule your residential ductless air conditioning repair and soon have your ductless system operating at peak efficiency!
Single-head or mini-split ductless A/C systems
Our professional technicians are all highly trained, NATE-certified, and constantly stay at the forefront of our industry. No matter what type of ductless system you have installed, whether it’s one indoor unit or fifty, we can diagnose and fix any problem. When you hire us to repair your home’s ductless A/C system, we will not only identify any necessary repairs, but we can also identify any opportunities to further improve your system’s energy efficiency at the same time. You can trust us to provide honest, upfront, no-pressure information to help you make an educated decision.
Ductless indoor units or outdoor compressors
Our technicians have comprehensive HVAC repair experience and will inspect your entire ductless A/C system as needed, from the indoor units to the outdoor compressors and everything in between. We always strive to repair instead of replacing when it’s more economical. If we think you are better off replacing something then we will inform you of that option, too. We only sell new equipment and we only install new equipment or parts, with warranties. So no matter what the best solution is for your situation, you can count on us to do the job correctly.
Reasons why area homeowners choose Trademasters for new systems:
- We install all major HVAC brands including Trane, Carrier, Mitsubishi/Daikin, York, and Goodman.
- With the installation of a new system, you receive 1 free heating inspection and 1 free cooling inspection, plus discounts on service repairs!
- We offer a 2-year labor warranty on high-efficiency equipment and a 1-year labor warranty on standard equipment.
- Our NATE-certified HVAC technicians live and work in Northern Virginia.
- We register and monitor manufacturer warranties for the customer.
- We offer special financing through Wells Fargo.
- Contact us now for your hassle-free estimate at no cost.
Trust Trademasters for all your ductless air conditioning service needs.
Need a different cooling solution? Trademasters is trusted in Northern Virginia for ductless air conditioning services too.
Ductless AC Installation and Replacement
Learn how ductless AC systems can help keep your living spaces cool and comfortable without the extensive ductwork. Perfect for single or multiple spaces, ductless AC units have become a popular option.
Prevent ductless AC system malfunctions with our maintenance program. Our technicians will help keep your system running smoothly and efficiently.
Need a different AC solution? Check out our other air conditioning services. Our NATE-certified technicians can handle all your AC system needs, including ductless, air handlers, and heat pumps.
Contact Trademasters
We’ll find the right solution for you and your budget.
We’re trusted across Northern Virginia when it comes to residential and commercial HVAC services.
We proudly serve your neighbors in Northern Virginia, including Fairfax County, Prince Williams County, Arlington County, and Loudon County. Many of our residential customers live in these areas:
What our customers say:
My business had one of those nightmare weeks when everything went wrong with our mechanical systems. It began with a 200 Amp panel box failing resulting in the loss of power in one of our Suites. The property managements electrician believed that the HVAC caused the panel to fail, but I asked Trademasters for a second opinion. They were able to diagnose the issue and saved us a lot of money and critical time by properly diagnosing the problem. A few days later the roof mounted HVAC unit on another of our Suites stopped working. Again, Trademasters quickly came over and were able to immediately diagnose and fix the problem. Trademasters is an exceptional organization full of true professionals from the owner, to the techs, and all of the staff. This a very good and trustworthy company that I highly recommend.
Cory Graves
22:41 25 Aug 22
David and Connor arrived on time and prepared to go to work a little after 7am. They dismantled the old system and carefully preserved the old refrigerant. They installed the new system, carefully checking as they went along. Once installed, the tested the total system for correct operation. They thoroughly cleaned up all their debris. The work was completed and fully operating when they left at 12:30pm.
Jason Mori
16:54 11 Aug 22
Trademasters is its namesake.I needed to replace an HVAC system that was 30+ years old and had requested estimates from three difference companies. Trademasters made it an easy decision upfront and constantly reinforced that it was a good decision to go with them.Everyone that I interacted with from this company was on-time, professional, and intelligent about their subject matter. Shane, who did the initial visit for inspection to prepare an estimate, was prompt with both his arrival and with his promised delivery of the proposal itself; it was in my inbox the next morning. I made clear to Shane that one of my main goals was efficiency, and he gave me a proposal that addressed that goal. It was extremely competitive in terms of efficiency as well as cost. The proposal was for a Daikin Fit heat pump with gas backup and a Daikin One thermostat. (As far as I can tell, Trademasters is the *only* company in the area that installs Daikin.) Shane was available via email and phone to eagerly and happily took the time to address questions I had about the proposed furnace as well as the type of refrigerant being used.When it turned out that the needed equipment would take a few days to arrive from the manufacturer, Trademasters provided, at no cost to me, a portable a/c unit I could use to keep cool as spring gave way to summer; thank you to Josh for on-time delivery and setup of the unit.The level of detail the crew shows was exemplified in when they inspected the equipment after it arrived from the manufacturer. Rather than receive the equipment and load it up right away, they checked it over and identified damage from shipping that could have compromised the internal components. They were able to get the manufacturer to expedite a new part and communicated the issue to me so I knew and understood what was happening.Another aspect that I caught my attention was an offhand comment during the pre-installation visit from Ben. Aside from writing down accurate measurements and well-thought-out plan of approach for the day of installation, he mentioned in the course of conversation a tidbit that he had learned while listening to an HVAC podcast. Yes, an HVAC podcast. I had no idea such a thing existed, but it signaled to me that Ben was continuing to expand and refresh his knowledge about his field of expertise. Just as you would prefer to go under the knife of a surgeon who is up-to-date on knowledge about a procedure you're undergoing, it makes sense to want to hire HVAC professionals who continue to develop their knowledge of a field that continues to evolve.On the big day. David and Connor were prompt, just like everyone else, and they set right to work. While I stayed out of their way, there were very friendly when answering questions I had while observing the process. Even Ben made a brief appearance to check in and observe that things were going smoothly. Ultimately, they made quick work of the installation, wrapping up before 3PM!Finally, I would be remiss without mentioning Jamie. Though I only ever interacted with her via email and phone, she was the New Systems Manager that orchestrated the whole experience and maintained communication with me throughout. Thank you, Jamie, and thank you to everyone else I've mentioned here and to the folks who I may not know but who had a hand in making this possible.When first viewing the website for Trademasters, it's apparent that they do a lot of commercial HVAC work, and I'm of the opinion that the professionalism and quality necessary to make it in the commercial realm has a positive impact on the experience they provide when it comes to residential HVAC.This was a lot of words to convey why I rated Trademasters the way I did, but I feel it serves to underscore my original point.Trademasters is its namesake.
Jacob L
17:10 24 Jul 22
Had a minor flood in my kitchen due to a busted faucet. Phil came out and quoted me a fair price. To give you an idea this was 50% of what another company had quoted me. I needed to have the faucet installed and a pipe rerouted. Phil took care of it in no time flat, told me everything he was doing, and adjusted my home water pressure so I wouldn’t have further issues. Phil is a really good guy and a very good plumber.
Steven B
22:45 07 Jul 22
With a 20+ years old AC, I knew I needed a new one. I found Trademasters through NextDoor, where several neighbors recommended them to me. I chose them after meeting with more HVAC salespeople than I'd care to admit...I'm very happy we chose Trademasters. Their customer service is top notch and the installers did an amazing job.
Andrew McMahon
18:34 01 Jun 22
With a 20+ years old AC, I knew I needed a new one. I found Trademasters through NextDoor, where several neighbors recommended them to me. I chose them after meeting with more HVAC salespeople than I'd care to admit...I'm very happy we chose Trademasters. Their customer service is top notch and the installers did an amazing job.
Andrew McMahon
12:54 01 Jun 22
I have been using Trademasters for several years to do my HVAC maintenance and a condominium required furnace inspection. They have been very upfront about any repairs that have been required and don't automatically push replacing your system. They have always timely when you make an appointment. To flush this out a bit more, I had them replace my entire system because I wanted an up to date and more efficient system. The crew that did the installation was knowledgeable and professional and did a very neat job. Unfortunately the new compressor had a leak because of faulty manufacture. But when there are problems this is when a company shows its true colors. Jamie got right on it to get a replacement compressor delivered and they sent a crew out the next week to install it. Again the second crew was professional and did exceptional work. I would not hesitate to recommend their services to anyone who cares to ask.
Gary Robinette
10:21 28 May 22
I was absolutely satisfied with Trademasters installation of our split system Daikin unit from start to finish. The sales rep responded to my call promptly, came to review the job, and reviewed the project thoroughly. Installation was very smooth and the techs were very professional and courteous. Good clean up as well. I would definitely recommend the company.
Gilbert Miekina
20:41 02 May 22
I was very pleased with the efficiency and professionalism of the team that was sent to replace my old A/C system and install the new system and thermostat. They were polite and kept me apprised of the status of the install. Top notch work. Thank you
mary ettner
13:44 29 Apr 22
We were moving our office, and needed an inspection of all our HVAC equipment. Sarah made sure to fit us in, in spite of short notice. Extremely helpful and very nice service technician.All my interactions have always been courteous with great service and quality work, I highly recommend Trademasters.
Eva Karlsson
15:59 27 Apr 22
I have used Trademasters for all of my plumbing and HVAC needs for years. They are honest, thorough, and professional and I have never had an unpleasant experience.
Tracey Serle
13:51 19 Mar 22
Phil was great, quickly diagnosed and fixed a low flow faucet for a very reasonable price. He also walked me through some basic plumbing maintenance I could do on my own, as a new homeowner I appreciated the education.
Zach G
19:52 07 Feb 22
I have been using Trademaster's for several years to do my HVAC maintenance and a condominium required furnace inspection. They have been very upfront about any repairs that have been required and don't automatically push replacing your system. They have always timely when you make an appointment. Their technicians have always been courteous, wearing masks and little shoe coverings so they don't track dirt into your place. I have found their price point to be reasonable. I highly recommend them for HVAC work.
Gary Robinette
11:29 18 Nov 21
My kitchen sink was taking very long to drain. Phil and Devon were the Plumbers that came to my home and they were so personable. Their work ethic was fantastic and you can tell they care about the work they do. The customer service was also amazing. I spoke to Sarah and Ashley from their office and they were very polite and helpful. Very impressed with TradeMasters!
Jamie Battles
12:36 15 Oct 21
The people at Trademasters came to install a new AC unit after the old one didn't produce any cold air anymore. They were professional, well mannered, and kept me informed about what they were doing. One thing that impressed me was a master HVAC person overseeing the entire operation. This gave me piece of mind that the job was being done correctly. Finally, their prices were several hundred dollars less than their competitors. I am very happy with my new AC unit and will be using them for all of my future AC needs
Tino Dai
01:28 17 Sep 21
Of course our AC died on the hottest day of the year. Trademasters got a technician out the same day. Bad news ... needed a new outdoor unit. It took a couple of days to get the unit installed, but I'm a very happy repeat Trademasters customer. They show up when they say the will, do the work they promise, at a very good price. Plus they are really nice folks to work with. I HIGHLY recommend them for all your HVAC needs.
Steve Bachmann
22:40 29 Aug 21
From the decision making meeting to the delivery and installation all went along very well. We had questions concerning the system and another Tech came out and further instructed us on what to notice, see and do! Thanks for the exemplary service.
Missyann Holmes
18:23 22 Aug 21
My HVAC of 23 years kicked the bucket. I received four proposals to replace my system. Trademasters Service gave me a fair proposal and blew the competition out of the water hence, it was an easy decision for me on who to hire. On the day of my installation, the crew showed up early and on time. They worked really hard and did a fabulous job. When the job was complete, they showed me everything that was done and made sure that if I had any questions at all, they were answered. The crew cleaned up and I was left to enjoy my new HVAC system. I would not hesitate to recommend Trademasters to anyone and I would hire them again in a heartbeat.
Tracey M
22:58 21 Aug 21
Excellent quality. Thorough and professional service.
Carol Welcher
12:24 21 Aug 21
Needed new AC system because of the freon availability. Was going to do so during COVID last summer but had to wait. Meanwhile raccoons got into our attic Heat Pump system that we were also going to replace.Trademasters did both at the same time including getting AC up and running during our first hot spell this summer. Working with manufacturers to get the equipment/parts needed. The men were lovely.They just did the job. Would reccomend them anytime.
Barbara Page
12:57 19 Aug 21
Great company and amazing service ... Shane Allen has been a delight to work with on my HVAC replacement and secured my business for life. Thanks Shane you are an ALL STAR !!
Scott Arthur
12:07 01 Jul 21
Trademasters has proven to be a highly reputable contractor to handle all our home's needs. Timely and efficient, we appreciate their honesty and responsiveness to our needs. Two thumbs up!
Erik Monsen
18:27 16 Jun 21
We had a fantastic experience with Trademasters installing a ductless 1-room hvac system in our basement. They were extremely responsive and helpful, explained everything, charged a reasonable price, and gave us exactly what we were looking for. Great service, great product, great value.
Dara Smith
14:35 12 Jun 21
Trademasters is simply the best hvac contractor around. Very professional technicians. Have installed both upstairs and downstairs units in my home and I am more than pleased. I’m so glad I found them! Plus the office staff is very friendly and accommodating.
Jude Barnes
19:03 10 May 21
Trademasters are hands down the best HVAC company I have ever worked with. They answer their phones and all techs are extremely professional. Their pricing is also very completive and affordable.After years of working with other companies I am so happy I found Trademasters Service, Inc and I plan to be a customer for life.
Jackie Huelbig
21:23 04 May 21
We have used Trademasters for almost 25 years. Their service is excellent and timely. We have never had a problem requesting emergency service. They are always accommodating. We recently contracted with Trademasters for a new furnace, air conditioner and hot water tank. All three jobs were done on time on the day they were scheduled. They were in and out in a few hours. There have been no followup issues. A job well done by the Trademasters staff.
George Hyder
14:09 13 Apr 21
Being in the commercial real estate industry for the past decade, I have worked with countless contractors. When it came time to evaluate overhauling my residential HVAC system and water heater, I received a few quotes from vendors and was then referred to Trademasters. I instantly felt confident with this vendor from the onset while meeting Shane for over 2 hours for the initial site visit. After several subsequent calls, given the project's scope and financial investment, we released Trademasters and could not be more satisfied. I was overly impressed by the prompt communication by Tabatha and the team at the main office from pulling the permit, scheduling around inclement weather and meticulous record-keeping of all necessary documentation.Further, I was blown away by the attention to detail, work ethic and ability to quickly problem-solve the day of the installation performed by Chris P., Chris F. and of course, Phil. They truly went above and beyond. I can genuinely state that I will be referring Trademasters to clients & friends and cannot wait to get them on board for my commercial projects!
Jarrett Haring
15:24 02 Mar 21
Freddy and Ben were fantastic! Great service, reliable and did a great job. Would use trade masters again!! Thank you!
Jill Vlasic, Rph, Realtor
00:03 14 Feb 21
Trademasters was quick to provide a quote for a replacement HVAC unit. Price was responsible with no "hidden" costs. They were sure to include and explain the little things that really make a difference that we would not have even though of as a homeowner. Things that seem “small” but are worth it such as a trap we can see and clean, a drip pan sensor and float sensor to detect leaks and clogged lines to prevent water damage to our house, and a new equipment pad and risers for the outdoor unit. Really appreciated the honesty and transparency of the quote. They additionally provided great information for us to decide on the type of replacement unit we wanted/needed. They answered any questions we had promptly and thoroughly. When the two technicians arrived on site they were on time, professional, and incredibly knowledgeable. They wore face masks (COVID), shoe covers, and laid down a drop cloth from the front door to the indoor unit to protect the house during their work and trips inside and out. They were impeccable when they cleaned up their work inside and out. They were extremely professional, hard working and efficient during their time here. The orientation of the new unit, explanation of the initial startup, testing of the unit and all the details of the work completed were above standard. Trademasters really goes above and beyond from start to finish.
Katie Allen
18:14 10 Feb 21
Trademasters was quick and professional and worked for a fair price. We would definitely reccommend.
Anna Henderson
22:15 13 Jan 21
Our technician was excellent at explaining what was wrong with our hot water heater and what needed to be done to repair it. He took full precautions with regard to the pandemic, and I was just very impressed and assured by his professionalism.I will use Trademasters again.
Chris (sirc)
17:22 29 Dec 20
Trademasters did a great job on our home full HAVC/heating replacement, I called Shane, and we recently had our HVAC unit replaced by this company and the quality of work was excellent! Also, the staff worked with a high level of professionalism. So far doing great with no issues.
James Wang
20:34 16 Dec 20
Excellent customer service! Had a heat pump installed and all work was done on schedule. Fair price with no problems afterwards. Will use them again.
Benjamin Johnson
15:21 10 Dec 20
I decided to go with Trademasters to replace my HVAC system after receiving a reasonable quote with no upselling. The service techs were punctual, professional, and proficient with the replacement and repairs. I will definitely consider using Trademasters for my future service/repair needs.
Ada O
23:28 21 Oct 20
Trademasters did a great job on our first full HAVC/heating replacement, so we called Shane, and did it for our 2nd zone of two. So far doing great on first install over five years no issues, and second just a month ago.
edward haugland
21:15 12 Oct 20
I'm giving Trademasters five stars thanks to the five-star service we received. We recently had our ancient (and dead) HVAC unit replaced by this company and the quality of work was excellent! Also, the staff worked with a high level of professionalism.From our initial estimate meeting with Shane, I was very comfortable with his knowledge and was confident that they could do the job, which wasn't and easy one due to the age of our previous unit and the orientation of it. Shane gave a competitive quote and we decided on Trademasters largely due to his understanding of the situation and his experience.The staff worked from 7 am to 4 pm. It was an all-day job, but they got the work done earlier than previously estimated. Safety precautions were definitely taken and the technicians kept their masks on for the duration of the work, which alleviated any concerns. Once that air conditioning kicked it, relief was granted! Payment was easy as well and the office staff did a great job coordinating everything.Awesome service and highly recommended!
Rob K
17:29 27 Aug 20
Excellent service and technical expertise.
Bill Deiss
18:48 24 Aug 20
I highly recommend Trademasters, everyone that I have been in contact with have been very polite and very professional. I never felt like they are in super rush to get me off the phone or when they came to do the job. It's awesome to have a company that makes sure you have been taken care of with your satisfaction. Super company!!!
Lisa Pardon
18:41 19 Aug 20
A Saturday air conditioner emergency was the reason for the call. I am so grateful to the technician that came and helped me out. He was very professional and knowledgeable and resolved my problem quickly. I owe him a big thanks for getting my AC working before the 100 degree days started!
Tenicia
18:58 20 Jul 20
I have worked with Trademasters through my job. Such great staff, wonderful techs and quality work! Grateful to have a local company that does so much to help the community! Thank you!
Linda Patterson
18:53 20 Jul 20
We had our air conditioning go out unexpectedly on a weekend. I called first thing on a Saturday morning, and a technician came out later that same morning. He was able to get the system back working in the morning, but in the afternoon we heard a sound that indicated a further problem. We called and the technician came out again that same day, was able to do some additional diagnostics and determined that a bear in the motor had gone. While Trademasters was not able to fix it that day, they called first thing Monday morning and got a technician out to replace the motor. We have a regular service agreement and they only charged us for replacing the motor. I very much appreciate the expertise and professionalism of the technicians and prompt response from the support staff. I will definitely stay with Trademasters.
Scott Hatch
14:40 18 Jul 20
Trademasters' staff worked diligently to diagnose and solve my problem. They took extra care to be sure they were pursuing the most cost effective fix, including a "second opinion" visit at no charge. The staff were pleasant and professional, and the price was fair.
Jeremy Fretts
17:07 16 Jul 20
TradeMaster. From the first moment Shane Allen walked into my house and game me the estimate I know I can trust them. He Diddy push me to buy he did not called me to book his service instead he gave me space for me to think about it. Few days later after I spoke with my wife we decided to move forward with TradeMaster/Shane. Do you know how horrible is that during the summer you ac broke down! That’s exactly what happened to me. But after I booked the service they came next day and reemplace my units for a new one within 7 hours. Those people now how to get the job done professionally, fast and clean. Thank you so much for your amazing services and for faster response to my emails. You guys are the best. If you need this services don’t look no further I highly recommend it. Best,Sony,Owener of SVC FILMS, LLC
SVC Films
21:04 15 Jul 20
Phil was amazing! Very experienced, taught me a lot. Fixed everything we asked for and provided lots of advice along the way. 5 star service!
Amanda Wheeler
00:07 15 Jul 20
Our experience with Trademaster was a very welcome exceptional experience in replacing our HVAC system. We had contact with five representatives/technicians for the entire process. All were most professional in presenting the information we requested to the actual installation. With the average daily temperature reaching 90 degrees, the time for replacing our system was important. From the initial request for an estimate to the installation, Trademaster folks did it in a little less than three weeks. We certainly would recommend Tademaster Services to anyone needing HVAC or plumbing service
Randy Brandt
18:51 09 Jul 20
I recently had two service calls on the same day: one to do the yearly checkup on the HVAC and another to replace 2 toilet levers. AJ and Devon were technically savvy, professional, helpful and courteous. The company is lucky to have such outstanding employees.
marianne garman
17:39 19 Jun 20
Trademasters provide courteous , professional, and timely service from day one. The sales representative was patient and ensured that appropriate technical experts answered all of my questions. Even when the inevitable technical challenges arose, Trademasters resolved the issues in a manner that was advantageous to me. I most highly recommend this company.
Colton Talley
20:23 24 Mar 20
We love Trademasters! Whether it was for planned improvements, like a new AC unit before the start of summer, or same-day repairs when the furnace died during the coldest days this winter, Trademasters has been wonderful to work with. Pricing is reasonable, with no upselling. We recommend them to everyone.
Jenn Rafael
17:23 04 Feb 20
Excellent service from Trademasters and their outstanding technician Devon Houston. Devon showed up to install a new water heater but ended up dealing with the building’s issues that were complicating things. He did a fantastic job efficiently and professionally.
Joseph Barta
17:18 28 Jan 20
Gabriel was my technician and he was awesome. Very courteous, informative, and knowledgeable. He answered all my questions in layman's terms. The company was easy to deal with and gave me a courtesy call 10 minutes before my technician got there to let me know he was on his way. I highly recommend this company.
Molly Jenkins
22:35 21 Jan 20
This week, we had our hot water heater replaced by Trademasters. We are long time clients of this company and, after pricing different providers for this installation, we decided to have them accomplish the job. Devon was our technician and I was so impressed, I sent a message to the company! Devon was not only very capable and efficient, but just such a great guy! He went way above and beyond helping me to clear the area around the hot water heater location, was kind and thoughtful and just a joy to have about for the duration of a pretty complicated job. I highly recommend Trademasters after years of dealing with this company, and I certainly recommend Devon Houston as one of their best representatives! My sincere thanks for a job well done!! ?
Melodie Syah
00:41 21 Jan 20
We had a total of 5 estimates for replacement of a heat pump and air handler for our townhouse. We found a wide range of prices, as much as $800 between them. We chose Trademasters, which was in the middle of that range, in part because they installed a furnace/ a/c in another home for us and have done fall and springs checks since then. They had always been easy to work with and schedule. That system is still working well. We had the townhouse checked out when we purchased it. David was the technician. He did a great job, explained everything about the heat pump and air handler, what potential problems we might have and the new R-ratings for coolant. The hardware was very dated (1985 and 2004), so when it had problems later, we had Trademastesr prepare an estimate. The estimator, Shane, like David, gave us cogent and detailed information and explained what he thought our best choices were. Chris (crew leader), Stephen, and Luis did the installation. They called ahead, were on time (early, even), watched out that the muddy outside did not come inside, even put up with the rambunctious puppy with grace. They worked straight through until the work was done and the house was heated, just before the unusual very cold spell that occurred in November 2019. Kudos to all of them. We would fully recommend Trademasters.
Karen Randall
23:06 22 Nov 19
Trademasters provides some of the best service for a reasonable rate I know. Usually, you can’t trust plumbers or HVAC technicians but these guys are the real deal and the owner Dave is the kind of guy you hope to have as a neighbor!
Derek Archer
19:32 29 Sep 17
Trademasters inspected our water heater & A/C as required by our Condo HOA. The tech was friendly, professional and showed up on time. The fee for their service was fear and reasonable. We decided to obtain their annual service contract for our Heating and A/C.
Phillip Gottfried
20:53 21 Apr 21
This is a really good company I know that. However the last time I called them for service. I asked that my filters be changed. Letting them know that an 8-ft ladder would suffice for the first filter. However a larger ladder would be required for the second filter to be changed. When they came out only the one filter was changed. With the gentleman stating he didn't have a tall enough ladder to reach the second filter. I offered my ladder from the garage. However he refused, stating he was not allowed to use a customer's ladder. I was still charged the same amount for my service call?
Marilyn Breedlove
19:32 15 Oct 21
The work was done and it did take a long time. The lead technician had an attitude that was unprofessional. He threatened to walk out before the job was completed because I asked him whether or not they were going to repair my heater drip pan they damaged and whether or not they were going to clean up. He also accused me of not being nice. He is there to install the AC and to answer the client’s questions without an attitude
Rhonda Ritzel
13:10 20 Jul 20
If you’re planning to work done or change your HVAC system, be careful, you may get HVACED with some companies out there.To be more specific, I had installed a new system with “TradeMasters “about two years ago in my condo .I did not have enough heat throughout in the winter and now , no cold air.After two visits from them with no good results, I finally called and hired “Kraft” company and they told me there are two things wrong from the original installation and they must be corrected and they gave me an estimate.I approached TradeTmasters to come and correct their faulty installation .They came and gave me an estimate about twice as the other company.I finally had “ Kraft “ to do the repair and now after two years the system is up and running.Not only I was HACKED by TradeMastrers, my system was also HVACED by them.Be careful out there Shahrokh ,
Shahrokh Sherwin
01:38 19 Jun 20
“We know that when we build the team the right way, our customers really notice the difference. We’re dedicated to our co-workers, because together, we will create something great.”
– Dave Kyle | President/CEO
We’re passionate about delivering exceptional service with every customer visit.
We look forward to earning your confidence and trust every day.
- We’re committed to excellence and always have our customers best interests at heart.
- We’re proud to attract and retain the area’s most skilled and highly-qualified technicians.
- You can always rely on Trademasters to be punctual and professional.
- We take safety, security, and cleanliness seriously. We treat our customers like part of the family.
Trust us to be there when you need help. Call the Trademasters team today.
(703) 644-6400
Or complete the form above.
Headquarters 7208 Lockport Pl. Lorton, VA 22079
General: 800-644-6400
VA: 703-644-6400
MD: 301-493-0202
DC: 202-559-6212
Monday - Friday: 7:00 AM - 5:00 PM
24/7 EMERGENCY ANSWERING SERVICE
